Privacy Policy for Structural Engineers Bournemouth
Thank you for visiting Structural Engineers Bournemouth. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit structural-engineers-bournemouth.co.uk, including any related media channel, mobile website or application connected to it (collectively, the “Site”).
By ticking the “I’ve read and agree to the Privacy Policy” checkbox on our enquiry form, you confirm that you have read this policy. If you do not agree, please do not submit personal information through the form.
1. Information We Collect
We may collect and process the following data about you:
Personal Information
- Your name
- Email address
- Phone number
- Project photographs, plans or documents you upload
- Any other information you provide through our enquiry forms or when communicating with us directly
Usage Data
- Your IP address
- Approximate geographical location
- Browser type and version
- Operating system
- Referral source
- Length of visit
- Page views
- Website navigation paths
This data helps us understand how visitors interact with the Site and improve its functionality.
2. How We Use Your Information
We may use the information we collect:
- To provide, operate and maintain our website and services
- To improve, personalise and expand our website
- To understand and analyse how visitors use the website
- To develop new services, features and functionality
- To communicate with you directly or through one of our partners, including for customer service and relevant updates
- To connect you with a relevant third-party service provider who can fulfil your structural engineering request
- To process enquiries, transactions or service requests
- To send necessary emails or other communications
3. Sharing Your Information with Third Parties
We use FormSubmit to receive and send enquiry-form submissions to our email inbox. When you use the form, FormSubmit processes the name, phone number, email address, quiz answers and any file you upload so it can send the enquiry to us.
FormSubmit keeps submitted form data for up to 30 days as a delivery backup. Uploaded files are sent with the enquiry but are not kept in its submissions archive. We do not sell your data.
4. Disclosure of Your Information
We may share your information:
- With FormSubmit, which processes enquiry forms and sends them to our email inbox
- With a relevant service provider if you ask us to arrange a quote or consultation
- Where required by law, court order or another legal process
- With your explicit consent
5. Security of Your Information
We use administrative, technical and physical security measures to help protect your personal information. No internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.
6. Your Data Protection Rights
Depending on your location, you may have rights under applicable data-protection law, including UK GDPR:
- The right to access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to object to processing
- The right to data portability
To make a data request, email info@structural-engineers-bournemouth.co.uk.
7. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our practices or for operational, legal or regulatory reasons. When we make material changes, we will update the effective date shown at the top of this page.
8. Contact Us
Email info@structural-engineers-bournemouth.co.uk or call +44 1752 741899.